Warranty

Warranty

STONELINE® cookware is warranty to you by STONELINE® Malaysia to be free from defects in material and workmanship at the time of its purchase. For this warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only.

The statutory warranty is limited to normal use (non-commercial use).

It does not cover damage caused by misuse / improper use, like for examples:

  • Damage caused by neglect, remaining oil / fat on the hob and bottom of the pan.
  • Damage due to overheating or boiling dry (formation of tar)
  • Damage due to scratching with unsuitable cooking utensils made of metal such as pointed of sharp-edged knives, forks, mixers or blenders.
  • Damage from abrasive cleaners in dishwashers.

Implied warranty: In the unlikely event of a defect, the implied warranty rights are applicable for all the terms.

Email: hello@kitchenclub.com.my
Please read the instructions carefully that have provided with the purchase utensil before first use and follow the instructions t ensure that you can enjoy your STONELINE® products for many years.

Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same utensil cannot be guaranteed.